When directional indicator lighting on an EXIT sign is not illuminating, which is the proper action?

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Exit signs are a critical life-safety feature, and their directional lighting must work to guide people to exits during emergencies. When this lighting isn’t illuminated, it’s a deficiency that needs formal handling so it can be repaired by qualified personnel. Documenting the issue in your inspection report and notifying the building manager to submit a work order ensures proper maintenance, accountability, and traceability, and it gets the problem addressed promptly.

Disabling power isn’t appropriate because it can create other hazards or leave the area in darkness during an emergency. Replacing a bulb as a quick fix may be outside the inspector’s scope and could miss deeper issues like ballast or wiring problems. Covering the sign with an out-of-order sign masks the problem and isn’t an acceptable safety practice.